Agadir Travel Excursions
Booking conditions
Using the website and identifying your supplier
These conditions explain how to use Agadir Travel Excursions and request or book a trip. The business is based in Agadir, Morocco. For questions contact contact@agadiractivities.co.uk or +212630463227. The legal supplier named in your booking confirmation or written quotation is responsible for the contracted service.
Prices, options and payment
Website prices are starting prices in euros, not a guarantee for every date, age group or option. Check the final total, currency, number of travellers, transfers, meals and admissions before paying. A saved trip list or enquiry does not make a reservation. For calendar bookings, completion is evidenced by the provider’s confirmation; contact us if a payment appears without confirmation.
Enquiry-only services
For an enquiry-only trip, obtain a written programme and price before agreeing. Confirm pickup, return time, guide language, accommodation where relevant, what is excluded and any special requirements. Do not assume that a similar title means the same itinerary or inclusions.
Cancellations and changes
Cancellation deadlines, refunds, amendments, deposits and payment methods depend on the exact booked rate or written quotation. Read and retain those conditions before paying. No general promise of free cancellation or payment on arrival is made. Ask which rules apply to weather disruption, operator cancellation, late arrival or a missed pickup.
Taking part in an activity
Provide accurate contact details, be ready at the agreed collection point and follow the activity provider’s instructions. Confirm age, mobility, health and driving requirements before booking relevant activities. Animal sightings, natural water levels and weather cannot be guaranteed. We do not promise that an activity is suitable for every traveller.
Problems and your rights
Report a problem promptly to the contact on your confirmation and keep the booking reference and supporting details. Nothing on this page removes rights that cannot lawfully be excluded. External booking, messaging and review services have their own conditions. Final business identity and applicable rate terms should be checked in the written booking documents.
Pickup, late arrival and changes to your plans
Check the meeting point, collection window and contact instructions on your confirmation. Tell the team promptly if your accommodation or arrival details change. If you are late, contact the provider rather than assuming the vehicle will wait. Additional collection arrangements, missed departures or requested itinerary changes may affect availability and price; obtain the applicable conditions before accepting a change. A request is not an approved amendment until the provider confirms it. Where an operator changes or cancels a service, ask for the options and refund conditions applicable to your booking; this website does not impose a blanket replacement or non-refundable rule.
How to raise a booking problem
Contact contact@agadiractivities.co.uk or +212630463227 with your booking reference, activity date, the issue and the outcome you are requesting. Include relevant correspondence or receipts, but do not send full card details. If the problem occurs during an activity, notify the on-site provider as soon as practical so it has an opportunity to respond. Keep a copy of your request and the response. Any refund or compensation must be assessed against the applicable booking terms and mandatory rights; no outcome or response deadline is invented here. Requests about personal information can instead be made under the Privacy & Cookies page.
Talk to our team